TNIEL has a separate Technical Services cell to attend to the needs of the customers promptly. Product complaints, if any are attended to then and there, keeping in view, the requirements of each customer/consumers. The technical services cell of TNIEL comprises of trained team of qualified engineers to solve all explosives related problems of the customers. Thus, TNIEL assures its customers full service support, safe and cost effective explosives and accessories as a package assuring sustained quality in the product and service support. Field evaluation trials are being conducted at various locations and mines all over India and abroad of the products manufactured by the company.